We will enhance your business profitability with the effective tuning of your business processes

The BPM – Business Process Management method helps organisations to increase their performance, efficiency, profit with the capability to change and in a flexible, interactive way adapt to market demands!

We will enhance your business profitability with the effective tuning of your business processes

The BPM – Business Process Management method helps organisations to increase their performance, efficiency, profit with the capability to change and in a flexible, interactive way adapt to market demands!

When are we helpful?

We will be a support for organisations during the period of their heavy growth or in times of crisis - up-sizing or down-sizing, in time of merging or acquisitions and for new short- and long-term business strategy implementation

REDUCTION OF PROFITABILITY

We help companies whose market share and business margin are declining to improve their position and increase profitability

RAPID GROWTH

We help fast-growing companies to set their business right within short timeframes through fine-tuning of their operative business processes

What is the result?

We consider business processes as strategic assets of an organisation that should be understood, managed, and enhanced to provide valuable products and services to customers

OPTIMIZED BUSINESS PROCESSES

Working with you as a team, we will develop clear and effective business processes. We will train your managers, specialists and employees to work as an integrated holistic entity with a corporate culture to achieve higher levels of success.

20% LOWER COSTS

We will teach you and your team how to reduce company costs. We will support you to after reviews show on improvement areas and implement changes in practice and, as a result, to reduce costs by 20%.

30% MORE SATISFIED CUSTOMERS

Together we will find growth points that make it possible to enhance customer satisfaction and loyalty by 30%.

SOLID AND MOTIVATED TEAMS

100% of our clients confirm that their team has become more coordinated, they grasped the company strategy, defined their shared values and are ready to work for the overall result

Method of setting up business processes

Our work is based on 3 key stages

1

ANALYSIS AND STRATEGY

⦁ Site visit with assessment and quiz
⦁ Definition and understanding of company Mission and Vision with Top Management
⦁ Outline of the Business Model
⦁ Precise setting of company short-term goals 1-2 years and long-term goals 3-5 years
⦁ Identification of 7 success factors from what 3 of these are critical to achieving the goals
⦁ Mapping of the Company Main Process Map
⦁ Formulation of change goals and objectives

2

INTRODUCTION AND TRAINING

⦁ Training and workshops in Business Process Management with Top Management, Middle Management and Specialists
⦁ Communication of Strategy and Main Process Map with SWOT and feedback setting Motivation, Involvement, Responsibility and the Leadership Culture
⦁ Workshops in Lean Management with identification of internal and external cost drivers, analysis, conclusions and suggestions of improvements
⦁ Formulation of change goals and objectives

3

IMPROVEMENT AND RESULTS

⦁ Implementation of the process approach in the organisation
⦁ Assign Process Managers and Process Teams
⦁ Detailed process description
⦁ The model definition for measurements
⦁ Teaching Teams to make Process improvements and solve problems
⦁ Definition of zone improvements in different processes
⦁ Monitoring Results and Improvements

Send a request to set up business processes in your company

This companies trust us

Сustomer reviews

Thank you QUBE for the useful work done and the business session for our company. We received fascinating insights to understand the improvement of our processes and synchronise the work of the team, valuable conclusions on how to reduce costs.

Alexander Zuev

General Director of Green Tech Energy (General Electric dealer in Russia), MBA, Russia, Moscow

Thank you for working together to improve the approaches to the organisation of business processes and reduce costs in our company. Let me recommend the QUBE team to work on complex projects in the management of the logistics and industrial business.

Masko Alexander Vadimovich

General Director "Murmansk Port", MBA, Russia, Murmansk

Claes Berlin has many years of experience in implementing quality management projects; change management; process management; lean manufacturing; improvements and production efficiency. The methods of analysis, training and implementation offered by Claes have a significant impact on the formation of teams from management and other employees of the organisation, allow you to create genuinely reliable business and operating results in a short time and to achieve their sustainability over time.
Claes has extensive experience working with Russian (over 25 years' experience), and international companies, his high level of pragmatism and pedagogical skills, which he uses to present benchmarking research and teaching situations help motivate managers, get them to move away from stereotyped behaviour and adapt to new methods in real life.
His process techniques, tools and skills can be used by pioneers in static organisations to resolve crisis situations and in the long term in stable and flexible process structures of companies.

Lapidus V.A.

General Director, Academician of the International Academy of Quality (IAQ), Honorary President of the ICGP, Doctor of Technical Sciences, Russia, Nizhny Novgorod

My acquaintance with Claes Berlin and the methods of building process management QUBE took place in 2013 when I implemented a project in our company to change management approaches and implement process management.
Claes Berlin and his organisation provided us with significant methodological and practical support in the field of designing and improving business processes and strategies for one and a half years.
A distinctive feature of the work of Mr. Berlin and his team is the ability to bring advanced methods and approaches to managing the company in an accessible language, ensure their implementation, relying on scientific methods and international practice of leading organizations, high professionalism and ability to work with people and changes, with responsibility for result.
We recommend Mr Claes Berlin and his company as a reliable business partner.

Ivan Klimenko

Graduate VSHB MSU. M.V. Lomonosov
ex-founder of the STOFARM distribution company, Kazakhstan

Mr Berlin was invited to our NASA annual Supply Chain conference with about 30 speakers and 500 participants from US Aerospace Industry. The presentation by Mr Berlin got the most favourable verbal and written feedback from all audience and showed an outstanding talent, passion, knowledge and pragmatic experience that successfully captured the full attention.
My team at NASA of highly qualified aerospace professionals and I were very impressed with Mr Berlin's experience in business process management, quality management and achieved results.

Alex Jonathan Root

Director Supply Chain, NASA Goddard Space Flight Center, USA

Quality management means satisfaction and exceeding customer expectations. I recommend the QUBE methodology in the field of quality and business improvement. If I can provide further assistance in obtaining information about Claes Berlin and his capabilities in this area, I will do it with great pleasure

Bengt Klefsjo

Professor of Technology and Quality Management, Sweden

Today in the Global Competition plenty of players offer similar products and services, the advantage of a company is not in WHAT it provides, but in HOW it does it. Focus on HOW implies brand development and is the most critical success factor on the market. WHAT is something that anyone can produce, but Your HOW is unique in-line with the below three perspectives:
⦁ Top Operative Skills, Operative Processes with Flexibility – Your People
⦁ High focus on Innovation and Brand development – Your Products/Services
⦁ Understanding of Customer Needs before they do it themselves – Your Clients

Claes Berlin

Business Processes Management are critical for any organisation to get high operational effectivity, motivation, responsibility, culture, flexibility, customer satisfaction and results

Claes Berlin

The methods of Business Process Management and part steps of the 6-step model is precious and give rather quick results in better effectivity in your operation, higher customer and employees satisfaction plus better and more stable business results and are recommended to be applied in;
⦁ Crisis Management
⦁ Start-up companies
⦁ as Eye-openers in rigid organisations
⦁ to develop more effective management systems for small and middle size organisations
⦁ re-structure of organisation changes in big and middle size organisations
⦁ in up-sizing and down-sizing, buy-out and buy-in or to support useful merge between companies including company culture development and operation integration

Claes Berlin

Do you have questions?

Let's meet and talk and find growth points
already at the first meeting. Free of charge!
Fill in the form, and we will contact you.

Claes Berlin

Sweden
Master of Science in Electronic Engineering at the Chalmers University of Technology in Gothenburg, www.chalmers.se Operations and Business Process Management expert, Senior Management Advisor, Business Consultant, Business coach.
35 years' experience in the commercial and scientific international Space market as Quality Manager and Quality Director at SAAB Ericsson Space and RUAG Space. Claes is certified as Assessor to EFQM, Lead Assessor to ISO 9001, ISO 14000 and AS / EN / JISQ 9100.

Dmitry Titarev

Russia

Strategic marketing and business process management expert. PhD, MBA, Business consultant, Business coach. Associate Program Director at the Stockholm School of Economics Russia. 20 years of experience in international commercial markets.

Alexey Khiliuk

Kazakhstan

Operations and business process management expert, management system standardisation (ISO 9001; GDP). Business consultant